Payback Story

Situation:
Output needed to increase due to production demands.
New high speed presses installed to increase output and capacity.
Output did not increase as expected and equipment OEM called in.
OEM determined incorrect machine set-ups were causing excessive downtime.
OEM training did not improve situation due to complexity of machines.

Action Taken:
The OEM recommended use of Red Oak Knowledge Systems.
Red Oak worked with OEM technicians to document complex set-up procedures.
Procedures developed using multi-media and Red Oak’s patented step-graphic approach.
Operators re-trained using new methods and system.
Procedures available at machine 24/7.

Result:
Consistency in machine set-up across all shifts.
Set-up related downtime reduced by 98%.
Production output increased 48%.
OEM hired Red Oak to develop system for worldwide use.